Privacy policy
Privacy Policy
Effective Date: January 1, 2026.
Steve Vaughan Pool & Spa respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us for services.
By using this website, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following information:
Information You Voluntarily Provide
When you submit a contact form, request service, or communicate with us, we may collect:
Name
Phone number
Email address
Service address
Description of service needs
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Pages visited
General usage data
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use collected information to:
Respond to inquiries and service requests
Provide estimates and schedule services
Communicate regarding appointments or service updates
Improve our website and services
Comply with legal obligations
We do not sell or rent your personal information.
3. Cookies & Analytics
Our website may use cookies or third-party analytics tools (such as Google Analytics) to understand website traffic and usage patterns.
You can disable cookies in your browser settings, but some features of the website may not function properly.
4. Sharing of Information
We may share information only in the following circumstances:
With service providers that help operate our website (hosting, analytics)
When required by law or legal process
To protect our rights, property, or safety
We do not sell personal information to third parties.
5. Data Security
We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain personal information only as long as necessary to:
Provide requested services
Maintain business records
Comply with legal or regulatory requirements
7. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have the right to:
Request access to the personal information we collect
Request deletion of your personal information
Request correction of inaccurate information
To exercise these rights, please contact us using the information below.
We do not sell personal information.
8. Third-Party Links
Our website may contain links to third-party websites (such as Google or Yelp). We are not responsible for the privacy practices of those sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.